Legal

Refund Policy

Last updated: June 2026

30-day money-back guarantee

My Virtual Staffings offers a 30-day money-back guarantee on plan purchases. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Our payments are processed by Paddle, our Merchant of Record. To request a refund:
  1. Visit paddle.net and look up your order using the email you used at checkout.
  2. Open the order and choose the refund option, or contact Paddle support from that page.
  3. You can also email us at info@myvirtualstaffings.com and we will help coordinate with Paddle.

Subscription cancellations

You can cancel a subscription at any time through the Paddle customer portal at paddle.net. Cancellation stops future renewals; your access continues until the end of your current billing period.

Replacement guarantee

In addition to refunds, if a placed staff member is not the right fit within the first 7 business days, we will replace them at no additional cost — see our Terms of Service.

Contact

Questions about a refund? Reach us via the contact page or email info@myvirtualstaffings.com.