Legal
Refund Policy
Last updated: June 2026
30-day money-back guarantee
My Virtual Staffings offers a 30-day money-back guarantee on plan purchases. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Our payments are processed by Paddle, our Merchant of Record. To request a refund:
- Visit paddle.net and look up your order using the email you used at checkout.
- Open the order and choose the refund option, or contact Paddle support from that page.
- You can also email us at info@myvirtualstaffings.com and we will help coordinate with Paddle.
Subscription cancellations
You can cancel a subscription at any time through the Paddle customer portal at paddle.net. Cancellation stops future renewals; your access continues until the end of your current billing period.
Replacement guarantee
In addition to refunds, if a placed staff member is not the right fit within the first 7 business days, we will replace them at no additional cost — see our Terms of Service.
Contact
Questions about a refund? Reach us via the contact page or email info@myvirtualstaffings.com.
