Screening
How we vet every candidate
Every candidate completes these eight steps before they reach your shortlist.
- Step 01
Resume and experience review
We check that work history and experience match the role you need filled.
- Step 02
English communication test
Written and spoken English assessment for clear communication with your team and customers.
- Step 03
Video interview with our team
A live interview covering experience, judgment and professionalism.
- Step 04
Role-specific skills test
Practical tests for the job — for example billing, Excel or admin tools.
- Step 05
Typing speed and computer skills check
Confirms speed, accuracy and comfort with everyday software.
- Step 06
Reference check
We speak with a previous employer about reliability and performance.
- Step 07
Background / ID verification
Identity and background verification before placement.
- Step 08
Paid trial task
A paid, real-world task completed before the candidate is placed.
Your shortlist
What you get with every shortlist
- Candidate profile
- Recorded intro video
- Skills test results
- Availability and time zone