Insights

Field-tested writing on hiring, managing and scaling virtual staff.

Articles drawn from our own client engagements. New essays monthly.

How to Hire a Virtual Assistant for Your Business

A practical guide to scoping, interviewing and onboarding your first VA — without inheriting their workload.

Strategy · 6 min read

When dedicated staff beats project outsourcing, and when it doesn't. With a decision framework.

Roles · 7 min read

The five roles with the highest ROI for teams under 25 people — and the order to hire them in.

Pricing · 10 min read

Real numbers, broken down by skill set and engagement model — including the costs most comparisons leave out.

SEO · 9 min read

What to test for, how to brief, and the three traps that sink most remote SEO hires.

Management · 12 min read

The async management stack that high-performing remote teams actually use.

Want a topic covered? Tell us.