02Department

Hire Customer Support Virtual Staff

Trained agents for live chat, email and phone support that protect your brand and CSAT.

Roles we staff in Customer Support

  • Live Chat Agent
  • Email Support
  • Phone Support
  • Helpdesk Agent
  • Technical Support

How we vet

Every customer support candidate passes our 12-point screening: role-specific skills assessment, English proficiency, tool fluency check, communication evaluation and a structured interview with a senior reviewer. References and prior work samples are validated before they enter your shortlist.