Remote Assistants for Property Management Companies
Vetted remote staff who handle tenant communication, maintenance requests, rent follow-up and lease paperwork — so your managers can focus on properties and owners. Shortlist in 48 hours, no upfront fees.
Scope
Tasks our staff handle
- Tenant communication
- Maintenance request coordination
- Rent collection follow-up
- Lease paperwork
- Vendor scheduling
- Listing updates
- Bookkeeping support
- Inspection scheduling
Roles
Roles we place for property management
Leasing assistant
Answers prospect inquiries, schedules showings and processes applications.
Tenant support agent
Responds to tenant calls and emails and logs requests.
Maintenance dispatch coordinator
Logs work orders, dispatches vendors and follows up until jobs close.
AR / rent collection assistant
Tracks rent payments, sends reminders and updates ledgers.
Bookkeeping assistant
Records transactions and reconciles accounts in your property software.
The process
How it works
Define the role
Tell us the tasks, tools, hours and time zone you need covered.
Meet a shortlist
Interview 3–5 vetted candidates hand-picked for your brief within 48 hours.
Onboard smoothly
We help with NDAs, system access and first-week kickoff.
Scale & manage
One point of contact for replacements and adding more roles.
Pricing
Simple, transparent pricing
Spillover & specialty tasks.
20 hrs/week dedicated.
40 hrs/week dedicated.
We employ and pay the staff we place with you. You receive one invoice per staff member on your schedule — weekly, biweekly or monthly.
Our guarantee
Our guarantee
Free replacement if the hire isn't a fit within 30 days
No upfront fees — pay only when you hire
Shortlist of 3–5 vetted candidates in 48 hours
FAQ
Questions property managers ask
Can staff work in our property management software?+
Yes. Tell us which platform you use and we shortlist candidates with matching experience or train them on your workflows.
Can they answer tenant calls and emails?+
Yes. Staff work US business hours and can handle tenant calls, emails and portal messages using your scripts and escalation rules.
Can they coordinate vendors and maintenance?+
Yes. Staff log requests, schedule vendors, follow up on work orders and keep tenants updated.
How much does it cost?+
We offer two models. Managed Staffing: part-time (20 hrs/week) is $1,100/mo, full-time (40 hrs/week) is $2,200/mo and hourly support is $15/hr — we employ and pay the staff and you receive one invoice. Direct Placement: you hire the candidate directly and pay a one-time placement fee, quoted per role.
What if the hire isn't a fit?+
If the hire isn't a fit within 30 days, we find you a replacement free of charge.